Returns & Exchanges
At FREYRS, we want you to be completely satisfied with your eyewear purchase, which is why we offer a 30-day return policy for all unworn and original-condition items. Simply ensure all tags and protective packaging are intact to qualify for a full refund or exchange.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Eyewear
Securely place the sunglasses and all original accessories, including cases and cleaning cloths, into the original shipping box.
Attach the Label
Download and print your prepaid shipping label from the portal and affix it clearly to the outside of your package.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing