Frequently Asked Questions
Everything you need to know about your FREYRS shopping experience.
How long will it take to receive my order?
Standard shipping within the United States typically takes 3-5 business days. International orders can take between 7-14 business days depending on the destination and customs processing.
What is your return policy for eyewear and accessories?
We offer a 30-day return policy for all unworn items in their original packaging. Please ensure the security tags are still attached to qualify for a full refund.
Do your sunglasses provide UV protection?
Yes, all FREYRS sunglasses feature high-quality lenses that provide 100% UVA/UVB protection to keep your eyes safe while looking stylish.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How can I track my shipment?
Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Do you offer a warranty on your products?
Every pair of FREYRS eyewear comes with a 1-year limited warranty covering manufacturing defects. This does not cover normal wear and tear or accidental damage.